Privacy Policy

Your Privacy Matters to Us

Overview

Hudson Property Management Group, also referred to as Hudson PMG, we, us, or our, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and mailing address when you fill out our contact form or register for the resident portal.

We also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on the site. This information is used to improve our website and services.

When you use the resident portal powered byu00a0Rent Manager, additional account information such as your account number, unit details, and payment history may be collected and stored by Rent Manager in accordance with their privacy practices.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide property management services, manage your portal account, and send important notices related to your property or association.

We may also use your information to comply with applicable Iowa state laws and regulations, to improve our website, and to detect and prevent fraudulent or unauthorized activity.

We will never use your information for unsolicited marketing or share it with third parties for advertising purposes.

Sharing of Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances: with trusted service providers such as Rent Manager who assist in operating our services; with the board of your Homeowner Association for community management purposes; with maintenance vendors limited to information necessary to complete a service request; or when required by law or court order.

All third-party service providers are required to keep your information confidential and may not use it for any purpose beyond providing services to Hudson PMG.

Cookies & Tracking

Our website uses cookies to improve your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and understand how visitors use our site.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

Resident Portal Privacy

The Hudson PMG resident portal is powered byu00a0Rent Manager. When you register for and use the portal, your information is also subject to Rent Manager’s privacy practices. Portal registration requires your name, email address, and account number found on your statement.

You are responsible for keeping your portal login credentials confidential. Hudson PMG does not store your full payment card details. For mobile app access, downloadu00a0RMRESIDENTu00a0and use Company Codeu00a0HPMGu00a0along with your account number.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our website is encrypted using SSL/TLS technology.

While we take strong measures to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. You may also opt out of non-essential communications at any time by contacting us directly.

Children's Privacy

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by updating the Last Updated date at the top of this page.

Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of theu a State of Iowa. Any disputes arising under this policy shall be subject to the jurisdiction of the courts located in Polk County, Iowa.